In short
- Price – you pay the price you see, with no booking fee from us.
- Payment – you're charged in full when you book, securely through Stripe.
- Cancellation – every rate shows its own cancellation terms before you pay.
- Peace of mind – if a hotel can't confirm your booking, you're refunded automatically.
How booking works
Travel Food People is a curated hotel booking service. When you book on our website, your reservation is placed directly in the hotel's own reservation system, and the hotel is responsible for your stay. We take care of the booking, the payment and any help you need along the way.
Every hotel we list is one we've chosen ourselves. We earn a commission from our hotel partners, so we never add a mark-up or booking fee to the price you pay.
Prices & taxes
- Prices are shown in euros (€) and are the total for your selected room, rate and dates, including VAT.
- Greece charges a local tax per room per night (the climate resilience fee, sometimes called city tax). It is usually not included in the room rate and is paid directly to the hotel at check-in or check-out. Where this applies, we show it on the hotel page.
- Extras you arrange with the hotel, such as meals, spa treatments or transfers not included in your rate, are paid to the hotel.
Payment
You pay the full amount when you book. Payments are processed securely by Stripe, and we never see or store your full card details.
We accept Visa, Mastercard, American Express, Apple Pay and Google Pay. Your bank may ask you to approve the payment (for example with 3D Secure) before it goes through.
Confirmation
Once the hotel confirms your reservation, you'll see a confirmation page and receive an email with your booking code (it starts with TFP-), your stay details and the cancellation terms of your rate.
If the hotel can't confirm your booking, for example because the room has just sold out, your payment is refunded automatically and you'll see a message straight away.
No email? Check your spam or promotions folder first, then contact us and we'll resend it.
Cancellations & refunds
Cancellation terms are set by each hotel and depend on the rate you choose. Before you pay, every rate is clearly marked:
| Rate | What it means |
|---|---|
| Free cancellation | Cancel before the deadline shown at checkout (and in your confirmation email) for a full refund. After the deadline, the hotel's cancellation fee applies. |
| Non-refundable | Usually the lowest price, but the amount paid can't be refunded if you cancel, change your dates or don't show up. |
To cancel, email us at contact@travelfoodpeople.com with your booking code. We aim to process cancellations within 2 working days. Refunds go back to the card or wallet you paid with; most banks show them within 5–10 working days.
No-shows: if you don't arrive and haven't cancelled, the hotel may charge the full stay.
Changes to your booking
Need different dates, another room or an extra guest? Contact us with your booking code and we'll ask the hotel. Changes depend on availability and the hotel's terms, and the price may change. Non-refundable rates usually can't be changed.
Your stay
- Check-in and check-out times are set by each hotel and shown on its page. If you'll arrive late, let the hotel or us know.
- Special requests (a quiet room, a cot, early check-in) are passed on to the hotel but can't be guaranteed.
- The hotel may ask for ID at check-in, and sometimes a card for incidentals.
- Any issue during your stay? Speak to the hotel first. If it isn't resolved, contact us and we'll help.
Contact
Questions about a booking? Email contact@travelfoodpeople.com or use our contact form, and include your booking code if you have one.